About B2B Omnichannel
One dashboard for the team's WhatsApp numbers, inbox, contacts, and pipeline.
The Chat plan is open. Add as many WhatsApp numbers as you need, reply from one inbox, and keep the contact book and pipeline next to the chat. Mass send stays off on this plan. The Sales plan is on the pricing page and is not open for payment yet.
What we offer
The Chat plan covers unlimited WhatsApp numbers, unlimited messages, and unlimited team members. Chats, contacts, and a simple pipeline live in one dashboard. Mass send stays off so the linked numbers stay safer. The Sales plan will add broadcasts, templates, reminders, forms, and a catalog when it opens.
Many numbers, one list
Channels is a table. Each row shows the name, the number, Unofficial or Official, and a status badge. Add another number from the form on that page. If a badge says disconnected, the number is not deleted. Open the row and connect it again. The chats stay.
Chat text and files
The written chat is kept. A photo, video, or document older than one year is removed. In the chat it says expired, and the file link is gone.
Who it is for
Sales and customer teams who already talk to customers on WhatsApp and want those chats, contacts, and follow-ups in one place.
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Omnichannel is part of the B2B Indonesia platform, a separate portal from Web Builder. The same account can use both if the matching permissions exist.